My screen shows a blank screen. What can I do?
Check to ensure you have plugged the aerial lead into the box, the RCA cord and the power leads are in, and you have switched on your play box. The “Digicel“start screen will appear while the Digicel Play Box powers up.
- The “OSD language” menu will appear, select “English” and press “OK”
- The “Program Search” screen will appear and your Digicel Play Box will run through its tuning process. This will take a few minutes and you can view its progress by watching the numbers in the TOP LEFT of the screen as they climb upwards from 01. Once it has completed its search it will store the new information and your channels will become available
If issue persist contact customer care here