Use your Digicel ID if you forgot your password by clicking here.
Step 1: Open the My Digicel App, then click on “Did you forgot your password?”
Step 2: Fill in the required fields; country and mobile number. Then click on “Request to reset”
Step 3: Via SMS you will receive a 4 digit code. Fill that in and click on "Verify"
Step 4: Fill in your new password, and confirm it once again
Advice: Create a password that is easy for you to remember.
Step 5: After correctly following all the steps, your password is successfully changed. Click "OK" and you will be directed to the homepage